The IT department of most medium-sized businesses isn’t approached with much seriousness and can often be the butt of a joke. One usually envisions a stereotypical nerd whom you call to fix a printer connection error once every few weeks. However, imagine disaster striking the company and a sudden realization dawns on the office that the security measures couldn’t stop a 16-year-old from accessing the entire database. Now left without a full business IT backup or a plan for how to move forward, the company’s future remains uncertain. These types of events can be so catastrophic for unprepared companies that many shut down soon after experiencing a technical disaster.
But let’s back up: why was a managed IT solutions provider never a serious consideration?
This shouldn’t be a question addressed after your yearly budget discussions, let alone after a large-scale incident. The time is now to consider hiring a business IT company. Today we examine the essential reasons to consider a managed IT solutions provider.
Information technology is more than installing a wireless network and providing email support: it needs to be considered an integral part of your company’s success. As such, obtaining that success depends on selecting a Managed IT Solutions Provider that aligns with your business goals and objectives. This includes: business IT network security, data backup, IT infrastructure to support team usage, the various line of business applications used by the company, and other technology needed to sustain a healthy infrastructure.
Not only should a Managed IT Solutions Provider design a system for existing requirements, it must also anticipate future growth that appropriately coincides with your own sales objectives. As your company’s workforce increases or client demands call for enhanced security procedures, IT infrastructure will suitably grow alongside.
Essentially, this relationship must be considered positive and wholly beneficial. You should associate your business with an MSP that willingly acts as an extension of your company, rather than a contracted group used for emergency response.
Your organization should feel secure enlisting a third-party to manage your business IT and instill confidence if a critical emergency occurs at any hour of the day. This includes regular backups and disaster management engagement plans, as well preemptive and preventative maintenance. A major tenet of a Managed IT Service Provider is overseeing the network’s health to continually ensure optimal IT stability, while finely detailing the necessary steps to resolving urgent and timely issues.
A high degree of transparency necessitates from these procedures as well, with the support team actively communicating any findings and responding to situations within a reasonable time frame depending on the severity. As a business owner, your daily concerns shouldn’t involve network safety; leave that to professional information technology managers.
When consulting organizations to undertake the development of a network infrastructure, it’s imperative to inquire further about the degree of its team’s expertise and knowledge within the industry. Those with employees having only a basic understanding of IT support and maintenance may not be in accordance with your company’s needs. Be sure to address any existing network problems and concerns when choosing a potential partner, covering items that may impact any future work.
Additionally, a skilled business IT specialist will be knowledgeable of industry trends and apply any new technologies or systems to improve the existing framework. Understanding the need for improved devices and implementing those correctly is what truly defines an MSP.
Contact SWICKtech to learn more about our fixed-fee Managed IT Solutions.