The One Man (IT Department) Show
Just how dangerous is an IT department operated by just one person. If your company puts all their trust in one person, a lot more than you realize may be at stake. We’re not suggesting that all IT personnel are dangerous—we wouldn’t have a functioning world if that were the truth. However, there are quite a lot of moving parts managed and operated by your IT department, and if there is only one person managing the whole thing, well, problems are likely already lurking.
The Problems of “The Singularity”
Overwhelmed. That one word sums up nearly all of the problems one lone IT person faces on a daily basis. Everything from server management to information security, virus protection, hardware/software problems—and especially staying up-to-date with ever-changing technology demands—are daily challenges. Pitting a single IT staff member against these odds is a bad move—for both the IT person and your business.
Here’s a quick list of just some areas your lone IT person is working on every day:
- Hardware/Software Management (and Updates) are costly, time consuming and frequent. Keeping up with these constantly evolving changes is a full-time job in its own right.
- Office Network Infrastructure – Computer problems happen all the time. One person can quickly become overwhelmed with maintaining everyone’s individual computer, account and network permissions.
- Maintaining a Secure Network – Viruses, hackers and other malware are lurking in every corner of the Internet. As long as your company uses the Internet in any capacity, your IT person is responsible for the security of all data, processes, programs and efficiency. Maintaining a secure and efficient network is another full-time job.
- Digital Information Storage -More and more companies are using or switching over to hosted or private cloud storage solutions. Proper maintenance of cloud storage solutions requires near constant attention to remain functional, practical and useable by everyone on the network.
All this work means real consequences for you as business owner:
- Downtime Costs Money – For every problem that bogs down the IT department, every data reset and every machine that isn’t working properly, YOU are losing money. Fast, efficient solutions are needed, and one person just can’t keep up.
We’ve Got Your Solutions Right Here!
Consider the options available to you:
- You can hire more IT employees, or
- You can outsource your IT needs.
If you can’t channel the funds necessary into expanding your IT department staff right now, how can you ensure IT stability until you can grow the department?
Here’s the plan:
- Develop a plan with HR to ensure your IT person is happy.
- Work with your IT person to develop a reasonable plan for growing the department.
- Consult with IT stability experts to build a long-term growth plan.
Is outsourcing your IT department to a business that specializes in IT stability services a better fit for your needs and/or budget?
No matter how big or small your IT department, it is vital to your continued survival and success as a business. Do not make the mistake of underestimating this department’s importance, and do everything you can to keep your employee(s) happy, healthy and on top of technology—so your business can serve your customers at peak performance every day.