HELP DESK

24/7 HELP DESK SUPPORT

Your Lifeline in Tech

Experience unparalleled IT support with our optional 24/7 help desk manned by our expert IT professionals. Whenever you need assistance, our dedicated team is ready to resolve your tech challenges promptly.

Cybersecurity Vigilance -
Meet Our SOC & NOC Teams

Our dedicated SOC (Security Operations Center) and NOC (Network Operations Center) teams are committed to your cybersecurity. They keep a vigilant eye on emerging threats and trends, ensuring that your business remains resilient against cyberattacks.

Client Portal -
Your Gateway to IT Insights

Transparency is key in cybersecurity. With SWICKtech as your managed service provider, you’ll have access to our client portal. Here, you can review tickets, access monthly reports, delve into help desk data within your environment, and even empower your employees with training and documentation resources.

Your IT Help Desk Partner

An IT help desk should be your employees’ go-to resource for technology assistance within your organization. Most businesses can’t maintain a dedicated on-premises IT help desk staffed by multiple specialists. That’s where SWICKtech steps in, offering top-tier IT solutions and services for Milwaukee-area small and medium-sized businesses.

Tailored IT Solutions for Your Business

Whether you seek to fully outsource your IT needs or supplement your internal IT staff, SWICKtech has a tailored solution for your business. Our goal is to provide your employees with swift and reliable solutions for all their technology requests.

Cybersecurity Vigilance -
Meet Our SOC & NOC Teams

Our dedicated SOC (Security Operations Center) and NOC (Network Operations Center) teams are committed to your cybersecurity. They keep a vigilant eye on emerging threats and trends, ensuring that your business remains resilient against cyberattacks.

Accessible and Efficient IT Help Desk

At SWICKtech, our Milwaukee IT help desk is accessible and responsive when you need it. Submit Help Desk tickets conveniently by phone, email, or through our web portal. Our efficient ticketing system ensures prompt customer service every time.

Elevate Your IT Support Today

SWICKtech’s team of IT professionals is dedicated to meeting your staff’s technology needs with rapid and reliable results. Contact us today to experience top-tier IT support and solutions for your business.

Testimonials

  • Avatar Jill J ★★★★★ 2 years ago
    Swicktech does a great job with their webinars. Easy to follow and understand even for non-techie people. … More
  • Avatar Martha C ★★★★★ 3 years ago
    SWICKtech is our 'go to' source for hardware, software security and thought leadership. Twice … More during this pandemic, we have had mission-critical connectivity issues that were untouched by our national vendors yet immediately resolved in the safest, friendliest manner by the SWICKtech team. A top of the line value - a must have service for your business. Thanks, SWICKtech.
  • Avatar Michael F ★★★★★ 10 years ago
    Swick has been a long-time (over 10 years) partner in our various technology enterprises. They have … More provided excellent and professional services and will remain an important element of our team. I enthusiastically recommend their services.