Business Software Consulting Case Studies
SWICKtech provides business software consulting services throughout the Midwest.
Our business IT consultants identify, evaluate and help you select the software that best meets the needs of your business. Below are some of our business software case studies.
Case Study: Line of Business (LOB) Migration
SWICKtech’s client had recently invested in a LOB software that handled their imaging, inventory management and 3D design solutions. The client requested SWICKtech work directly with their vendor to migrate the client’s LOB (Line of Business) into their existing IT environment. SWICKtech was tasked with improving the software’s functionality as it was not properly installed by original vendor or configured to align with their existing IT environment.
The LOB software was implemented on a desktop PC running a desktop class operating system. Although the software may have been running fine at the time, from a technical standpoint the physical location of the PC and its operating system presented unnecessary risks. The hardware provided minimal security redundancy, carried less than SWICKtech’s recommended three-year warranty and had no present backup solution.
SWICKtech migrated the server components of the LOB to a virtual Windows server application running on server hardware the client already owned. From there, SWICKtech worked with the LOB vendor in migrating the software to the server and ensured a smooth transition for any workstation to run the LOB software. As an added benefit, the Windows application server was also able to be used for other software in the future as the client continues to grow and expand.
Case Study: Microsoft Office 365 Migration with Exchange Online
A nationwide Calibration Laboratory with headquarters based in Milwaukee requested assistance to improve their Data Conversion Process. The process to move data between two Line of Business applications was taking over 24 hours to complete.
Client has multiple locations across the United States including Pennsylvania, Las Vegas, Florida and Wisconsin. To ensure a seamless transition, coordination of all workstations powered on to complete the migration per site was important. The POP email configuration also was a challenge, creating the need to apply patches to any older Outlook 2010 clients during the migration to get each workstation up to speed.
By migrating all email users to Microsoft Business Essentials with hosted Exchange Online, the client gained significant security improvements, consistent email experience across devices, more overall storage as well as a redundant and reliable backup solution.
Hosted Exchange Online also provided shared calendaring, the ability to access email through online browser and desktop, scaling per user mailboxes and 50GB mailbox storage for each account. The migration provided the client with the tools needed for inter-office communication with Skype for Business, allowing for easy correspondence between all nationwide branches.
With the help of SWICKtech business IT consultants you can easily streamline processes, increase efficiencies and improve productivity.
Our previous business IT support was not adequate, and Swick was recommended by one of the Board affiliations our owner has. It turned out to be a great recommendation, and the service we have received has exceeded all of our expectations.
Operations Manager, Ludman Industries
We have always found Swick Technologies to be proactive and timely…At last, a technology service company that understands our business and its diverse challenges!
President/CEO, Milwaukee Private Wealth Management