Outsourced IT and Help Desk - Case Study
Wisconsin Manufacturer outsources IT department to SWICKtech, sees growth and costs savings
In 2016, a 100-year-old rubber and steel manufacturer in Franklin, Wisconsin saw the need for several technology improvements to their facility - including upgrades to their network, Line-of-Business software improvements, and other ongoing technology projects to remain a modern manufacturing facility.
This manufacturer employed one IT staff member for several years who was outpaced by an influx of projects and day-to-day operations. One busy Monday morning, the manufacturer suffered a large security breech and network virus due to the IT Manager's negligence.
SWICKtech was called in to remediate the situation quickly and implement all technology and software upgrades in just a few weeks. The manufacturer eventually parted ways with the IT Manager and now uses SWICKtech's team of experts now for all its IT support and technology needs.
The manufacturer now uses new, innovative technology to grow their business as leader in its field.
Not to mention, this Franklin, WI company spends considerably less on IT for their growing company.