Many small businesses rely on technology but can't afford the premium price of a reliable internal full time IT person. When this happens, IT becomes a list of extra tasks on everyone's plates and tends to be reactively acted upon instead of proactively forecasting needs and potential problems or addessing small issues before they grow.
That’s where Swick Technologies can help. We specialize in serving as an affordable and highly skilled IT partner, strategizing your technology needs and proactively monitoring your systems to catch problems before they become outages. Our team of highly trained professionals with years of IT experience provide comprehensive IT support for your company - hassle and worry free.
A predetermined rate helps you plan your expenses each month and saves you the anxiety of dealing with major costs when problems get out of control.
Additional Benefits. The Swick Technologies team members are experts in Cisco, Microsoft, and Novell networks. A Standard Baseline Support Contract provides the following benefits at no additional cost:
- Guaranteed hourly rates for the duration of the contract
- Contracted rates for non-scheduled visits
- Four hour call back within business hours
- Capital budgeting in a proactive approach
- Virus definition updates and monitoring
- Backup configuration and monitoring
- Critical Microsoft patches pre-tested before installation
- Scheduled on-site visits for basic maintenance and ad hoc questions
- No trip charge within 30 miles of Milwaukee
- Routine checks of critical systems
- Priority for emergency calls
- Flexible scheduling options