Focus on your business, we handle the technology.
ESP (Essential Stability Protection)

Each year, the number of attacks to network security rise at an alarming rate.  As the incidents themselves increase, so do the complexity of the threats.  It is crucial that organizations monitor, protect and safely manage their technology systems to prevent major disasters.

The benefits of Swicktech ESP are:

  • Hassle-free management
  • Stable technology environment
  • Reliable and secure system monitoring
  • Early disaster detection and prevention
ESP is intended for companies with internal IT Staff and includes the following:

Microsoft Critical Security Patches
  • Install Approved Critical Microsoft Patches

 

Full Anti-Virus / Spyware Licensing

 

  •     VIPRE Enterprise Anti-Virus License
  •     VIPRE Enterprise Anti-Virus Definition Updates
  •     VIPRE Enterprise Anti-Virus / Spyware Monitoring

 

Routine Maintenance

 

  • Daily Install Anti-Virus Definition Updates
  • Daily Antispyware Quick Scans
  • Daily Anti-Virus Quick Scans
  • Weekly Anti-Virus Deep Scan
  • Weekly SMART Hard Drive Checks
  • Weekly Disk Space Checks
  • Monthly System Cleanup

 

System Monitoring 

 

  • AM System Checks
  •  Critical Application Monitoring

 

Asset Tracking

 

  • Asset & Inventory Scans
  • System Profile Reporting

 

Log Me In Remote Access

Optional Services Discount

 

  • Ad-Hoc Rollover Hours, 10% discount
  • Help Desk Support Additional
  • Virus and Spyware Removal Additional

 

Any additional services performed at 5% Discounted Contract Rate

Microsoft Patch Management 

 

  • Desktop patch deployment occurs every Thursday through Monday between 11 PM and 3 AM.  If a Desktop is unavailable patch deployment will be rescheduled to the next available deployment window.
  • Patches are deployed in low priority mode.  We recommend at least a six hour patch deployment window.  Even with this extended patch deployment window, patches may still fail to deploy requiring the patch deployment window to be extended.
  • Many patches require a system reboot to install successfully.  Systems selected to not automatically reboot will continue to be vulnerable to exploits until reboot.  Patch assessments will continue to reboot installed patches as missing if the patch requires a reboot to be effectively installed.

Swicktech ESP ensures a stable technology environment to keep your business running smoothly.

Contact us today for more information.

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Swick
Technologies provides computer and server support for your business’ computers in the Milwaukee and Waukesha areas. We support all vendors but specialize on
Microsoft, Cisco, Dell, and HP

 



 
15700 W. Cleveland Avenue New Berlin, Wisconsin 53151 414.257.9266 info@swicktech.com